IGIC Boston - Lowell, MA

- SNAP: https://www.mass.gov/how-to/supplemental-nutrition-assistance-program-snap-formerly-known-as-food-stamps
- Apply online: https://dtaconnect.eohhs.mass.gov/?_gl=1*1rr2wsl*_ga*ODQ5OTQ0ODgwLjE3NzAwNDk0NDQ.*_ga_SW2TVH2WBY*czE3NzAwNDk0NDQkbzEkZzAkdDE3NzAwNDk0NDQkajYwJGwwJGgw
- Apply by phone: DTA Assistance Line: 877-382-2363 (press 7 to apply for SNAP)
- The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M. Monday - Friday.
- Apply by mail: Mail the completed cover sheet and application to:
DTA Document Processing Center
P.O. Box 4406
Taunton, MA 02780
- CSFP: https://www.gbfb.org/what-we-do/our-programs/commodity-supplemental-food-program/
- Senior Farmers Market Nutrition Program:
- Phone: 857-202-7699
- Email : davidson@mass.gov

- The Lowell Senior Center offers breakfast and lunch, 7 days a week for people age 60+.
- Optional $1 donation for breakfast, $2 donation for lunch. Please check our newsletter for special event dates when regular meals may not be offered.
- Lunch menu: https://www.lowellma.gov/1605/Lunch-Menu
- Meals on Wheels are available to homebound people age 60+. Please call (800) 892-0890 to sign up
- Apply for the Senior Center's monthly Brown Bag program or request emergency groceries or frozen meals, call (978) 674-4131
- Find Lowell area food pantries at: https://mvfb.org/member-agencies/
- AgeSpan offers Meals on Wheels, Assistance with Home Care, Case Management, and Support for Seniors and Caregivers including telephone referrals. They can be reached by phone at 1-800-892-0890.
- Paul’s Soup Kitchen
- We serve meals Monday through Friday, 52 weeks a year regardless of rain, sleet, or snow. Dinner is served from 5:00 to 5:45 pm.
- Housed Inside Eliot Church | 273 Summer Street | Lowell, MA 01852
- 978-206-1189
- Lowell Community Health Center Grab & Go Food Help List: https://www.lchealth.org/news/grab-go-food-help-quick-list/
- Greater Lowell Pantry and Meal Program Schedule: https://www.lchealth.org/wp-content/uploads/2025/10/Greater-Lowell-Food-Resource-Schedule-10.28.25.pdf
- The Salvation Army: https://easternusa.salvationarmy.org/massachusetts/lowell/
- 150 Appleton Street, Lowell, MA 01853
- (978) 458-3396
- Hours of Operation:
- Office & Social Services: Monday-Friday | 8:30 a.m. - 4 p.m.
- Food Pantry:
- Monday, Wednesday, Friday | 9 a.m. - 11 a.m.
- Wednesday evening hours | 3 p.m. - 6 p.m.
- BY APPOINTMENT ONLY: November & December
- Community Meals:
- Sunday | 4:30 p.m.
- Tuesday & Thursday | 11:30 a.m.
- Saturday | 1:00 p.m.
- Utility Assistance: Monday-Friday | 9 a.m. - 4 p.m.
- The Open Pantry of Greater Lowell: https://theopenpantry.org/#visit-us
- Visit us to pick up staple foods for you and your family, drop off donated food, or just to say “Hi
- Operating Hours: Monday to Thursday 8:30am – 11:30am Closed on public holidays.
- The pantry will be closed when Lowell Public Schools are closed due to inclement winter weather.
- First 30 households are served on Monday. First 50 households are served on 3 other days. Waiting line will be closed once the number of households is reached.
- Client entrance: 200 Central St, Lowell (Wheelchair accessible)
- To get food: Check-in at 200 Central St, Lowell. All clients, new or returning, must bring your ID (Identification) and a few reusable bags to register and pick up your food every time.
- Visit us to pick up staple foods for you and your family, drop off donated food, or just to say “Hi
- UMASS Lowell Food Access Information: https://www.uml.edu/community/food-access.aspx
- Merrimack Valley Food Bank Community Market: https://mvfb.org/programs/community-market/
- Our Community Market program is a free farmer’s market style food distribution serving the residents of five Lowell Housing Authority properties, Chelmsford Senior Housing, Dracut Senior Housing, Billerica Greenwood Complex and Tewksbury Carnation Drive.
- The program offers residents the opportunity to supplement their groceries by enjoying fresh produce and other food staples at no cost.
- For questions about Community Market, please call call 978-454-7272or contact us and ask for Makayla Clougherty, our Public Health & Marketing Coordinator.

- City of Lowell Senior Resources: https://lowellma.gov/425/Senior-Resources
- City of Lowell Council on Aging
- 276 Broadway Street, Lowell, MA 01854
- Phone: 978-674-4131
- Massachusetts Family Caregiver Support Program
- Providing free information, resources, and support to caregivers over the age of 18.
- https://www.mass.gov/info-details/family-caregiver-support-program
- The Family Caregiver Support Program is free for non-paid caregivers or adult family members, age 18+ who care for individuals age 60+ or any individual living with Alzheimer’s disease or related dementia. The program also supports Grandparents and other relatives age 55+ who care for children under the age of 18 or an adult with a disability ages 18-59.
- To learn more, talk with a Caregiver Specialist near you by calling MassOptions toll free (800) 243-4636.
- Support Groups for Family Caregivers:
- https://www.mass.gov/info-details/support-groups-for-family-caregivers
- All support groups are free
- Home Care Program: https://www.mass.gov/info-details/home-care-program
- The Home Care Program provides care management, care coordination, advocacy, education, and in-home and community support services for adults 60+, people with disabilities, and people under age 60 living with Alzheimer’s disease or related dementia.
- Cost of Home Care services is based on income.
- To learn more contact MassOptions at 1-800-243-4636. Call Specialists are available Monday-Friday, 9:00 AM - 5:00 PM (interpreter services are available in 100+ languages).
- Serving the Health Insurance Needs of Everyone (SHINE) Program
- https://www.mass.gov/info-details/serving-the-health-insurance-needs-of-everyone-shine-program
- Providing free health insurance information and assistance for Medicare eligible adults and their caregivers.
- To be connected to a local SHINE counselor and schedule an appointment call MassOptions at 1-800-243-4636 or email SHINE@mass.gov.
- MassOptions
- https://massoptions.org/en/
- MassOptions is a free phone and online chat service that helps aging adults, individuals living with disabilities, and their caregivers connect with quality services, agencies, and organizations.
- People can call 1-800-243-4636 to connect with trained specialists (in 100+ languages) who can provide information on which ASAP, AAA, or Adult Community Center can best fit individuals’ needs.
- Aging Services Network: https://www.mass.gov/info-details/aging-services-network
- MassHealth: https://www.mass.gov/orgs/masshealth
- AgeSpan: https://agespan.org/solutions/care-options-services/
- ComForCare (respite care and light housekeeping): https://www.comforcare.com/massachusetts/lowell/
- 978-788-9272
- Senior Helpers (respite care, light housekeeping, transportation)
- Right at Home (respite care, light housekeeping, transportation)
- Assisting Hands (respite care)
- CareOne - respite care
- Call 855-277-8550 to get more info

- FREE Transportation to Senior Center: The Lowell Senior Center offers free transportation to the Senior center for activities for Lowell residents age 60+.
- Call 978-674-4131. Availability may vary from day to day, please call in advance so we can plan.
- Medical Transportation: Senior Dial-a-Ride is available for all people age 60+ for medical rides only. ADA Paratransit curb-to-curb service is available for people with a disability that prevents them from using a fixed route bus—for all trip types.
- Call Road Runner at 978-459-0152 for either service.
- Senior Helpers (respite care, light housekeeping, transportation)
- Right at Home (respite care, light housekeeping, transportation)
- Uber Health (through the patient’s healthcare provider)
- MassHealth Non-Emergency Medical Transportation
- MassHealth provides non-emergency transportation for many members living in the community who are going to medical appointments with MassHealth providers to get MassHealth-covered services. This service, referred to as non-emergency medical transportation, is at no cost to eligible MassHealth members.
- https://www.mass.gov/info-details/learn-about-non-emergency-medical-transportation-for-masshealth-members
- If you have transportation needs, talk to your primary care physician or other provider. Your provider will need to complete a Provider Request for Transportation (PT-1) form.
- Mass211: https://mass211.org/transportation
- Find out more about transportation options by dialing 2-1-1 and using extension 21.

- Healthcare Assistance:
- Rx Assistance:
- Medicare Rx Assistance:
- Insulin Assistance:
- EyeCare America: eligible patients can receive a free eye exam plus a one year follow up for any condition diagnosed in the initial exam.
- National Institute of Health: provides information for several organizations that can assist with eye exams, eyeglasses, and eye-related prescriptions.
- National Ramp: provides information and resources for obtaining a ramp.
- Paying for Senior Care: provides information for state assistance programs for Durable Medical Equipment.

- Veterans Crisis Hotline: 1-800-273-8255 (Veterans- press 1)
- Adult Maltreatment Hotline: 800-482-8049
- National Domestic Violence Hotline: 1-800-799-7233
- Hours: 24/7. Languages: English, Spanish, and 200+ through interpretation service
- Substance Abuse and Mental Health Services Administration or SAMHSA's National Helpline: 1-800-662-HELP (4357)
- Crisis Services & Suicide Prevention: Dial 988

- Snow Shoveling Assistance: The Mayor's Office coordinates a program that assists seniors with shoveling their walks and driveways.
- Call 978-674-4040 to sign up or to volunteer.
- Tax & Utility Discounts for Elder Homeowners
- Lowell offers property tax exemptions for eligible senior homeowners.Contact the Assessor's Office for more information.
- Elderly discounts are available for water rates, and for electing smaller trash bins. Visit the Water Utility page to learn more.
- Community Teamwork, 45 Kirk St, second floor is open Monday to Friday, 8am to 4pm for walk-in assistance completing Home Heating/Fuel Assistance applications. Or call 978-459-6161.
- Comcast offers $9.95/month internet service and low-cost computers for income-eligible households, visit https://www.internetessentials.com
- National Grid offers a discount rate for electric and gas for income-eligible households, visit National Grid
- Free cellphones are available to income-eligible households, visit https://www.safelinkwireless.com/ or https://www.assurancewireless.com/
- ComForCare (respite care and light housekeeping): https://www.comforcare.com/massachusetts/lowell/
- 978-788-9272
- Senior Helpers (respite care, light housekeeping, transportation)
- Right at Home (respite care, light housekeeping, transportation)
- Mass 211: https://mass211.org/utility-assistance
- If you are having trouble paying a utility bill or need help finding lower-cost options for phone or internet, you can always contact your Mass211 for help. Simply call 211 to speak to a specialist, or use this search to find more contact information, including online searchable databases.
- Mass211 Help Steps: https://helpsteps.com/
- Lowell Housing Authority - Affordable Housing Programs
- Wingate Townehouse of Lowell: https://wingatecompanies.com/communities/townehouse-of-lowell/
- It is an elderly/disabled property comprised of 1-bedroom and 2-bedroom apartments that include heat & hot water in the rent amount.
- 16 Middle Street, Lowell, MA 01852
- (978) 459-3631
- Email: lowell@wingatecompanies.com
- Massachusetts Rental Assistance Housing Vouchers
- https://www.mass.gov/rental-assistance-housing-vouchers
- 617-573-1250 (M-F 8:45a-5p)
- Massachusetts Emergency Rental Assistance Program
- https://www.mnrhso.org/resident-services/pages/emergency-rental-assistance-program-earp
- Please call 2-1-1 or connect directly with your regional agency here. For more information, please check out our website.
- City of Lowell Home Rehabilitation Program
- https://www.lowellma.gov/576/Home-Rehabilitation-Program
- Contact the program manager, Phil Ferreira at 978-674-1410, or email. Projects are taken on a first-come, first-served basis, except for emergency repairs, which may sometimes be given priority.
- Email: PFerreira@lowellma.gov
- National Grid – Payment Assistance Programs
- https://www.nationalgridus.com/MA-Home/Bill-Help/Payment-Assistance-Programs
- For assistance, please call 1-800-233-5325or email ConsumerAdvocatesNE@nationalgrid.com to connect with your local Consumer Advocate. When emailing us, please provide your name, address, and account number (if you have it/them available).
- LIHEAP: https://www.nationalgridus.com/MA-Home/Payment-Assistance-Programs/LIHEAP
- Massachusetts Good Neighbor Energy Fund:
- http://www.magoodneighbor.org/
- call 1-800-334-3047(serving area codes 508, 617, 781, and 978) or 1-800-262-1320 (serving area code 413).
- Massachusetts Home Energy Assistance Program
- https://www.commteam.org/program/home-energy-assistance-heap/
- Apply here: https://toapply.org/cti
- Contact:
- Energy Conservation Program: 866-584-0653
- Email: energyprograms@commteam.org
- Fuel Assistance Programs: 978-459-6161
- Email: fuelassistance@commteam.org
- Energy Conservation Program: 866-584-0653
- Catholic Charities of Boston
- https://www.ccab.org/basic-needs/living-assistance/
- We help families in crisis find stability and rebuild their lives by providing emergency fuel, rental, and utility assistance.
- Catholic Charities Merrimack Valley: 70 Lawrence Street, Lowell, MA 01852
- 617-451-7988
- Massachusetts RAFT
- The Residential Assistance for Families in Transition (RAFT) program provides short-term emergency funding to help you with eviction, foreclosure, loss of utilities, and other housing emergencies.
- https://www.mass.gov/how-to/apply-for-raft-emergency-help-for-housing-costs
- Apply online: https://applyhousinghelp.mass.gov/s/?language=en_US&LanguageCode=en_US

- City of Lowell Senior Center: 276 Broadway Street, Lowell, MA 01852
- Phone: 978-674-4131
Lowell Senior Outreach Team at 978-674-1166
- The Lowell Senior Outreach Team helps Lowell residents age 60+ improve their wellbeing and reduce stress. We help you get services, including:
- Care coordination
- Food, health, and financial benefits
- Counseling for anxiety or depression
- Options to reduce loneliness
- Support for living with memory loss
- Family or grief support
- If you are going through a difficult time or just need someone to talk to, feel free to reach out to our team. 978-674-1166
Lowell Senior Center Health and Financial Services
- Call 978-674-4131 for:
- Donated walkers, wheelchairs, or canes
- Donated disposable underwear and wraparounds
- Syringe drop-off, picking up syringe disposal containers